TransUnion has announced a new Off Campus Drive 2026 for the position of Rep I – Business Operations in Chennai. This is an excellent opportunity for graduates with experience in banking operations or the BFSI sector who are looking to build a career in business operations and customer dispute management.
Candidates with strong communication skills, analytical abilities, and customer service experience can apply for this Latest Jobs 2026 opportunity. The role involves handling consumer disputes, email operations, complaint resolution, and credit report-related processes in a fast-paced work environment.
About the Company
TransUnion is a global information and insights company operating in more than 30 countries with over 12,000 employees worldwide. The company specializes in credit reporting, risk management, fraud prevention, analytics, and consumer information services. TransUnion helps businesses and consumers make informed decisions through trusted data and innovative technology solutions.
The company is widely known for providing consumer credit-related services and maintaining strong standards in data accuracy and customer operations. Working at TransUnion gives employees exposure to the BFSI industry, global operations, customer service management, and advanced business processes. It is considered a strong career option for candidates looking for growth in operations, banking support services, and customer dispute resolution.
Job Role Overview
The Rep I – Business Operations role is focused on handling consumer disputes and email operations related to credit reports and financial information. Selected candidates will work closely with customers, banks, and internal teams to resolve complaints and queries efficiently within defined service-level agreements.
The role requires strong communication abilities, attention to detail, and the capability to handle multiple systems simultaneously. Candidates will also support complaint resolution activities, analyze customer issues, prepare responses, and escalate sensitive matters when required.
This Off Campus Drive is suitable for candidates who are comfortable working in a fast-paced operational environment and willing to work from the office or hybrid setup based on business requirements.
Job Details
| Field | Details |
|---|---|
| Company Name | TransUnion |
| Job Role | Rep I – Business Operations |
| Qualification | Graduate Degree in Any Stream |
| Batch | Recent Batches Eligible |
| Experience | 1–3 Years |
| Salary | Best in Industry |
| Job Location | Chennai |
| Application Deadline | Apply As Soon As Possible |
The position is a full-time role and classified as an on-site essential position. Candidates may also be required to work during weekends, holidays, or shift extensions based on operational requirements.
Eligibility Criteria
Candidates applying for this TransUnion Off Campus Drive 2026 should meet the following eligibility requirements:
- Graduation in any discipline from a recognized institution
- Minimum 1–3 years of experience in banking operations or BFSI industry
- Good written and verbal communication skills in English
- Knowledge of Hindi reading and communication will be an added advantage
- Ability to manage customer complaints and escalations
- Willingness to work in rotational schedules, weekends, and extended shifts if required
- Comfortable working in permanent work-from-office or hybrid models
- Strong analytical and problem-solving abilities
- Basic knowledge of MS Office applications
Candidates with previous experience in credit bureaus, banking support operations, or insurance complaint desks will have an additional advantage during the recruitment process.
Key Responsibilities
Selected candidates will be responsible for the following activities:
- Handle consumer dispute and email operations processes
- Resolve customer queries, requests, and complaints related to credit reports and scores
- Ensure emails are responded to within the defined SLA timelines
- Draft accurate and professional responses independently
- Analyze complaints and prepare credit reports accordingly
- Escalate sensitive or high-priority issues to senior teams
- Interact with banks, financial institutions, and consumers through calls and emails
- Maintain quality and accuracy standards as per business requirements
- Work on multiple systems and applications simultaneously
- Support faster dispute resolution and complaint handling
- Ensure customer satisfaction through effective communication and issue resolution
Skills Required
Candidates applying for this Graduate Jobs opportunity should possess the following skills:
- Strong verbal and written communication skills
- Customer service and complaint-handling abilities
- Good analytical and problem-solving skills
- Ability to work under pressure in a fast-paced environment
- Knowledge of banking operations and BFSI processes
- Strong interpersonal and teamwork skills
- Good command of MS Office tools
- Ability to manage workload efficiently
- Attention to detail and accuracy in operations
- Flexibility to work extended shifts and weekends
Selection Process
Based on the available job description, the recruitment process may include:
- Application Screening
- Operations or Skill Assessment
- HR Interview
- Final Selection Round
Candidates with relevant BFSI or banking operations experience and strong communication skills are likely to have an advantage during the hiring process.
Salary and Benefits
The salary for the Rep I – Business Operations role is Best in Industry. Compensation will depend on the candidate’s experience, skills, and interview performance.
Additional benefits and work-related advantages may include:
- Opportunity to work with a global information services company
- Exposure to banking and consumer operations
- Career growth in business operations and dispute management
- Hybrid or office-based work opportunities
- Professional learning and operational experience
Why You Should Apply
This TransUnion Off Campus Drive 2026 offers an excellent opportunity for candidates seeking entry-level and experienced roles in the BFSI and operations domain. The role provides hands-on experience in consumer operations, dispute handling, and financial service processes.
Candidates will gain exposure to global operational standards, customer interaction management, and banking-related workflows. The company also provides opportunities to improve communication skills, analytical abilities, and customer service expertise.
For professionals interested in long-term growth in banking operations, business services, and customer management, this role can be a valuable career opportunity.
Job Preparation Tip
Before applying, candidates should improve their understanding of banking operations, customer dispute handling, and email communication practices. Practicing professional email drafting and customer interaction scenarios can help during interviews and assessments.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Rep I – Business Operations | Apply for this Job |
Important Notes for Candidates
- Ensure your resume highlights banking or BFSI operations experience clearly
- Prepare for customer service and complaint-handling interview questions
- Strong English communication skills are important for this role
- Candidates should be comfortable working in rotational shifts and extended schedules
- Keep all educational and experience documents ready before applying
Frequently Asked Questions (FAQ)
Who can apply for the TransUnion Off Campus Drive 2026?
Graduates with 1–3 years of experience in banking operations or BFSI industry can apply for this role.
What is the job location for this position?
The job location for the Rep I – Business Operations role is Chennai.
Is prior experience mandatory?
Yes, candidates should have at least 1–3 years of relevant experience in banking operations, complaint handling, or BFSI-related roles.
What skills are required for this role?
Candidates should possess communication skills, analytical abilities, customer service knowledge, complaint-handling experience, and MS Office proficiency.
What is the employment type for this position?
This is a full-time on-site role with work-from-office or hybrid work requirements depending on business needs.
