Thermo Fisher Scientific has announced an exciting opportunity through its latest Off Campus Drive for the role of Customer Service Representative I in Bangalore. This is a great chance for freshers and entry-level candidates who want to start their careers in a global organization that works in science, healthcare, and customer support services.
This hiring drive is especially suitable for graduates from Arts, Science, Commerce, or Business Administration backgrounds who are looking for Freshers Jobs, Graduate Jobs, and Entry Level Jobs 2026 in a reputed multinational company.
Candidates selected for this role will work in a professional environment handling customer queries, order management, and service support activities. If you are someone with strong communication skills and a passion for customer service, this opportunity can be a strong career foundation.
About the Company
Thermo Fisher Scientific is a globally recognized leader in serving science and healthcare industries. The company operates across multiple sectors including life sciences research, diagnostics, pharmaceuticals, and laboratory solutions.
With a strong global presence, Thermo Fisher Scientific supports customers in making the world healthier, cleaner, and safer by providing advanced technologies, scientific tools, and research support services. It is known for its innovation-driven work culture and career development opportunities.
Working at Thermo Fisher Scientific allows employees to contribute to real-world scientific and healthcare solutions that have a global impact.
Job Role Overview
The selected candidates will join as Customer Service Representative I, responsible for handling customer interactions, order processing, and service-related queries.
This role mainly focuses on:
- Managing customer orders accurately
- Responding to customer inquiries through multiple communication channels
- Ensuring timely resolution of customer issues
- Supporting scientific and healthcare product delivery processes
- Maintaining high-quality customer service standards
This is a third shift (night shift) role, ideal for candidates willing to work in flexible shift timings.
Job Details
| Field | Details |
|---|---|
| Company Name | Thermo Fisher Scientific |
| Job Role | Customer Service Representative I |
| Qualification | Any Graduate (Arts, Science, Commerce, Business Administration preferred) |
| Batch | Recent Batches Eligible |
| Experience | Freshers / No prior experience required (Call center experience preferred) |
| Salary | Best in Industry |
| Job Location | Bangalore, Karnataka, India |
| Application Deadline | Apply As Soon As Possible |
Shift Details: Third Shift (Night Shift), Flexible shift working required
Work Model: Fully Onsite (Office-based role)
Eligibility Criteria
Candidates applying for this Off Campus Drive must meet the following requirements:
- Any graduate from Arts, Science, Commerce, or Business Administration streams
- Freshers eligible to apply
- Strong verbal and written communication skills in English
- Willingness to work in night shifts
- Basic understanding of Microsoft Office tools
- Ability to handle customer queries professionally
- Strong attention to detail and data entry accuracy
- Ability to work in a fast-paced environment
Key Responsibilities
- Handle customer inquiries through voice, email, and chat support
- Process customer orders with accuracy and efficiency
- Maintain proper records of customer interactions
- Resolve customer issues in a timely and professional manner
- Ensure high-quality customer service standards are maintained
- Meet performance metrics and service level agreements (SLAs)
- Work collaboratively with internal teams for issue resolution
- Maintain data accuracy in system updates and reports
- Adapt to multiple computer systems and tools
- Support continuous improvement in service processes
Skills Required
Technical Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Basic data entry and computer knowledge
- Ability to learn internal systems quickly
Soft Skills
- Excellent communication skills
- Strong problem-solving ability
- Customer-centric mindset
- Time management and multitasking skills
- Professional phone etiquette
- Ability to work under pressure
- Team collaboration
Selection Process
- Application Screening
- HR Interview
- Communication Assessment
- Final Interview Round
Final selection will depend on communication skills, customer handling ability, and overall suitability for the role.
Salary and Benefits
- Salary: Best in Industry (Not Disclosed)
- Night shift allowance (as applicable)
- Training and career development support
- Exposure to global customer support operations
- Opportunity to work in a leading multinational company
- Performance-based growth opportunities
Why You Should Apply
This is an excellent opportunity for freshers looking to start their career in a global organization. Thermo Fisher Scientific provides strong learning exposure in customer service, order management, and international communication processes.
The role helps candidates build essential corporate skills such as communication, problem-solving, and customer handling. It also opens doors for long-term career growth in customer support, operations, and service management domains.
Job Preparation Tip
Practice your English communication skills and focus on basic customer service scenarios. Being confident in handling calls and understanding customer needs will greatly improve your chances of selection.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Customer Service Representative I | Apply for this Job |
Important Notes for Candidates
- This is a night shift role, so candidates must be comfortable working in flexible timings
- Strong English communication is mandatory
- Freshers from any graduate background are eligible
- No prior experience is required, but call center experience is preferred
- Candidates must be willing to work from office in Bangalore
Frequently Asked Questions (FAQ)
Q1. Who can apply for this job?
Any graduate from Arts, Science, Commerce, or Business Administration can apply.
Q2. Is experience required for this role?
No, freshers are eligible. Call center experience is preferred but not mandatory.
Q3. What is the job location?
The job location is Bangalore, Karnataka.
Q4. What is the shift timing?
This is a third shift (night shift) role with flexible working hours.
Q5. What is the salary for this role?
Salary is not disclosed and will be best in industry.
Thermo Fisher Scientific Off Campus Drive 2026 is a great opportunity for freshers to begin their career in a global customer service environment. Interested candidates should apply as soon as possible and prepare well for communication-based interviews to secure this role.
