Teleperformance (TP) is actively hiring for the role of Customer Support Executive (Voice Process) in the Banking Domain. This is a great opportunity for freshers and graduate candidates who are looking to start their career in the customer service industry.
The role is designed for entry-level applicants who are interested in communication-based work and want to gain real-time experience in handling banking customer queries. No prior experience is required, making this one of the best Freshers Jobs, Entry Level Jobs, and Off Campus Drive 2026 opportunities in Chennai.
Candidates who are ready for immediate joining will be given preference, making it a fast-track opportunity to start a professional career.
About the Company
Teleperformance (TP) is a global leader in customer experience management and business process outsourcing services. The company works with top international brands across banking, telecom, healthcare, retail, and technology sectors.
TP is known for its strong training systems, structured work environment, and global work culture. It provides employees with opportunities to develop communication skills, customer handling abilities, and domain knowledge.
For freshers, TP serves as a strong career starting point due to its learning environment and growth opportunities in the BPO industry.
Job Role Overview
In this role, selected candidates will work as Customer Support Executives in the Banking Voice Process. The primary responsibility is to handle customer calls and provide assistance related to banking services.
This includes resolving customer queries, offering accurate information, and ensuring a smooth service experience. Candidates will interact with customers daily and represent the company in a professional manner.
The role requires good communication skills, patience, and the ability to handle customer concerns effectively.
Job Details
| Field | Details |
|---|---|
| Company Name | Teleperformance (TP) |
| Job Role | Customer Support Executive (Voice Process – Banking Domain) |
| Qualification | Any Graduate |
| Batch | Recent Batches Eligible |
| Experience | Freshers |
| Salary | Best in Industry |
| Job Location | Chennai, Tamil Nadu (Ambattur / Pattabiram Tidel Park) |
| Application Deadline | Apply As Soon As Possible |
This is a full-time on-site job role with a 6-day working week and 1 rotational week off. The shift pattern includes 8 working hours plus 1-hour break (9-hour shift system).
Eligibility Criteria
- Any graduate from any stream is eligible
- Freshers can apply
- Immediate joiners are preferred
- Must be comfortable working in voice process roles
- Must be willing to work from Chennai location
- Should be ready for rotational shifts
Language Requirements:
Candidates must know at least one of the following languages:
- Malayalam
- Hindi
- Telugu
- Kannada
- Bengali
- Marathi
- Oriya
Key Responsibilities
- Handle inbound and outbound customer calls
- Assist customers with banking-related queries
- Provide accurate service and product information
- Maintain professional communication during calls
- Ensure customer satisfaction in every interaction
- Follow company guidelines and procedures
- Support escalation handling when required
- Maintain proper records of customer interactions
Skills Required
- Good communication skills
- Voice process handling ability
- Basic customer service understanding
- Multilingual ability (preferred)
- Problem-solving mindset
- Active listening skills
- Teamwork and adaptability
- Willingness to work in shifts
Selection Process
- HR Screening Round
- Communication Assessment
- Voice Interview Round
- Final HR Interview
Salary and Benefits
- Salary: Best in Industry
- Full-time job opportunity
- Training and onboarding support
- Career growth in banking support domain
- Exposure to international customer service standards
Why You Should Apply
This job is an excellent opportunity for freshers who want to start their career in customer support and banking services. It helps candidates develop communication skills, gain industry experience, and understand corporate work culture.
Teleperformance also provides structured training and career growth opportunities, making it a strong foundation for long-term career development.
Job Preparation Tip
Practice speaking clearly in English and one regional language. Try answering mock customer queries to improve confidence and communication flow.
How to Apply for the Job
| Step | Action |
|---|---|
| Step 1 | Visit the official company careers page |
| Step 2 | Search for the job role |
| Step 3 | Register or login |
| Step 4 | Fill the application form |
| Step 5 | Upload resume |
| Step 6 | Submit the application |
Apply for this Job
| Role | Apply Link |
|---|---|
| Customer Support Executive | Apply for this Job |
Important Notes for Candidates
- Immediate joiners will be preferred
- Strong communication skills are required
- Candidates must be comfortable with voice process work
- Rotational shifts are mandatory
- Keep resume updated before applying
Frequently Asked Questions (FAQ)
Q1. Who can apply for this job?
Any graduate fresher can apply.
Q2. Is experience required?
No, freshers are eligible.
Q3. What is the job location?
Chennai, Tamil Nadu.
Q4. Is this a work-from-home job?
No, it is an on-site job.
Q5. What is the job role?
Customer Support Executive in Banking Voice Process.
Teleperformance Customer Support Executive role is a strong opportunity for freshers to start their careers in the BPO industry. It offers learning, growth, and real-time customer interaction experience.
Candidates are encouraged to apply early and stay updated with the latest Off Campus Drives, Freshers Jobs, and Latest Jobs 2026 opportunities.
